Welcome to Shiv Shakti Impex. These Terms and Conditions govern your use of our website located at https://chillaxindia.com and the purchase of products from our Site. By accessing or using the Site, or by purchasing products from us, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use the Site or make a purchase.
1. Product Information and Availability
1.1 Product Descriptions
We strive to provide accurate and up-to-date information about our products, including descriptions, pricing, and availability. However, we do not warrant that product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free.
1.2 Product Availability
All products are subject to availability. We reserve the right to limit the quantity of any product we offer, and we may discontinue any product at any time.
2. Order Placement and Acceptance
2.1 Order Process
To place an order, you must follow the instructions on the Site and provide accurate and complete information. After placing an order, you will receive an email confirmation with details of your purchase. This confirmation does not constitute acceptance of your order.
2.2 Order Acceptance
We reserve the right to accept or decline any order for any reason. If we decline an order after payment has been processed, we will issue a full refund.
3. Pricing and Payment
3.1 Pricing
Prices on the Site are listed in [Currency] and are subject to change without notice. The price charged will be the price in effect at the time you place your order.
3.2 Payment
We accept various forms of payment, including credit/debit cards and other payment methods as indicated on the Site. By providing payment information, you authorize us to charge the total amount of your order, including applicable taxes and shipping fees.
4. Shipping and Delivery
4.1 Shipping Costs
Shipping costs are calculated based on the delivery address and the size and weight of the products. The total shipping cost will be displayed during the checkout process.
4.2 Delivery Times
Delivery times vary depending on your location and the availability of products. We will make reasonable efforts to deliver your order within the estimated time frame, but we are not responsible for delays caused by factors outside of our control.
4.3 Risk of Loss
Risk of loss or damage to products passes to you upon delivery. We are not responsible for any loss or damage that occurs after delivery.
5. Returns and Exchanges
5.1 Return Policy
We accept returns and exchanges for products that are defective or not as described. To be eligible for a return or exchange, you must contact us within [number] days of receiving the product and return it in its original packaging, unused and in resalable condition.
5.2 Refunds
Refunds will be processed to the original payment method, excluding shipping costs. Please allow [number] days for processing.
5.3 Non-Returnable Items
Certain items may be non-returnable, such as custom or personalized products, and products marked as non-returnable on the Site.
6. Intellectual Property
6.1 Ownership
All content and materials on the Site, including but not limited to text, graphics, logos, and images, are the property of Shiv Shakti Impex or its licensors and are protected by intellectual property laws.
6.2 License
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Site for your personal, non-commercial use.
7. User Responsibilities
7.1 Account Security
If you create an account on the Site, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
7.2 Prohibited Activities
You agree not to:
- Use the Site for any unlawful purpose or in violation of any local, state, national, or international law.
- Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.
- Interfere with or disrupt the Site or servers or networks connected to the Site.
- Transmit any viruses, worms, defects, or other items of a destructive nature.
8. Disclaimers and Limitation of Liability
8.1 Disclaimer
The Site and all products are provided on an “as-is” and “as-available” basis. We make no representations or warranties of any kind, express or implied, regarding the Site or the products.
8.2 Limitation of Liability
To the fullest extent permitted by law, Shiv Shakti Impex shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the Site or products; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; or (c) any errors or omissions in any content or materials on the Site.
9. Indemnification
You agree to indemnify and hold harmless https://chillaxindia.com and its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your use of the Site or your violation of these Terms.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delhi, without regard to its conflict of law principles.
12. Dispute Resolution
Any disputes arising under or in connection with these Terms or the Site shall be resolved through binding arbitration in Delhi, in accordance with the rules of the American Arbitration Association.
13. Contact Information
If you have any questions about these Terms, please contact us at:
https://chillaxindia.com
Address :Shiv Shakti Impex
Kh.No.29/14, Ground Floor Master Mohalla,
Street No.6 Master Mohalla Libaspur,
Delhi ,Delhi 110042
Email : chillaxindia9@gmail.com
Phone Number : 91-9991190933