Welcome to Chillax India! We’re excited to get your order to you. Below is everything you need to know about our shipping policies:
Shipping Destinations
We currently offer shipping across all major cities and towns in India. Unfortunately, we do not ship internationally at this time.
Processing Time
- Order Processing: All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.
- Order Confirmation: You will receive an email confirmation once your order is processed and a tracking number once it has been dispatched.
Shipping Methods and Delivery Time
- Standard Shipping: 3-7 business days
- Express Shipping: 1-3 business days (Available for select locations)
Please note that delivery times may vary based on your location and any unforeseen circumstances such as weather conditions or logistical issues.
Shipping Costs
- Standard Shipping: Free for orders over ₹500. For orders below ₹500, a flat rate of ₹50 will be applied.
- Express Shipping: ₹150 for all orders.
Order Tracking
Once your order is dispatched, you will receive a tracking number via email or SMS. You can track your order using the link provided in the notification or by visiting the courier’s website.
Delivery Issues
If you encounter any issues with your delivery, such as a delay or damage to your package, please contact our customer service team at chillaxindia9@gmail.com or call us at 9991190933. We will work to resolve any issues as quickly as possible.
Address Changes
If you need to change your shipping address, please contact us as soon as possible. Address changes can only be made before your order is dispatched.
Order Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy page.
Contact Us
For any additional questions or concerns regarding shipping, feel free to reach out to us:
- Email:chillaxindia9@gmail.com
- Phone: 9991190933
- Address: Shiv Shakti Impex Kh.no.29/14,Ground Floor Master Mohalla Libaspur, Delhi, Delhi 110042, India
Thank you for shopping with Chillax India! We appreciate your business and look forward to delivering your order with utmost care.